Terms and Conditions
These Terms and Conditions govern purchases made through lurqeno.com and related services provided by Lurqeno™, operated by Nanjing Hejuyun Network Technology Co., Ltd.
Please review these terms before placing an order.
01. Store Operator
Lurqeno™ is operated by Nanjing Hejuyun Network Technology Co., Ltd.
References to "we," "us," and "our" refer to the store operator.
02. Acceptance of Terms
By accessing our online store or purchasing products, you agree to comply with these terms and applicable law.
03. Customer Eligibility
Customers placing orders must be legally capable of entering into a purchase agreement under applicable law.
Where required, minors must obtain permission from a parent or legal guardian.
04. Product Information
We aim to provide accurate product descriptions, photographs, materials, dimensions, and specifications.
Actual colors may vary slightly due to lighting, photography, and screen display settings.
Dimensions and weights may also be subject to reasonable variation.
05. Materials & Product Features
Lurqeno™ offers different wallet and accessory styles, including selected leather wallets, cardholders, wristlets, and clutch designs.
Features such as genuine leather construction, RFID-blocking materials, money clips, detachable straps, and specific card capacities apply only when stated on the relevant product page.
06. Pricing & Availability
Product prices and availability may change without prior notice.
Promotions and discounts may be subject to specific conditions, expiration dates, and inventory availability.
07. Orders & Acceptance
Submitting an order does not guarantee acceptance.
Orders may be subject to payment verification, inventory availability, and fraud-prevention review.
We may cancel or refuse orders for legitimate reasons, including material pricing errors or suspected fraud.
If a paid order cannot be fulfilled, an appropriate refund will be arranged.
08. Payment Terms
Customers agree to provide accurate billing information and use authorized payment methods.
Available payment methods are displayed during checkout.
For more information, review our Payment & Security Policy.
09. Shipping & Delivery
Delivery times depend on destination, order processing, shipping service, and carrier conditions.
Shipping charges and available delivery options are presented during checkout where applicable.
Please review our Shipping Policy.
10. Returns & Refunds
Returns, exchanges, and refunds are handled according to our published policy and applicable law.
11. Product Care & Use
Products should be used according to their intended purpose and applicable care instructions.
Avoid overloading card compartments, forcing zippers, or exposing materials to unsuitable moisture, heat, or chemicals.
Damage caused by improper use may not qualify for preference-based returns.
12. Intellectual Property
Website text, product photographs, graphics, designs, and branding are protected by applicable intellectual property laws.
Unauthorized reproduction or commercial exploitation is prohibited.
13. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for losses caused by circumstances outside our reasonable control.
Nothing in these terms excludes liability or consumer remedies that cannot lawfully be excluded.
14. Customer Responsibilities
Customers agree to:
- Provide accurate order information
- Use authorized payment methods
- Review product specifications before purchase
- Follow applicable product care instructions
- Use our website for lawful purposes
15. Changes to These Terms
We may update these Terms and Conditions to reflect changes in our operations, services, or legal requirements.
Updated terms will be published on this page and apply in accordance with applicable law.
16. Applicable Law
These terms are subject to applicable laws and mandatory consumer protection requirements.
Nothing in these terms removes rights available to consumers under laws applicable to their purchases.
17. Business Information
Brand: Lurqeno™
Legal Company Name: Nanjing Hejuyun Network Technology Co., Ltd.
Owner: Gu Yubin
Website: lurqeno.com
Email: service@lurqeno.com
Phone: +86 13043430315
Business Hours: 8:00 AM – 10:00 PM Daily
Business Address: Room 302-24, Yanjiang Metropolitan Economic Park, No. 2-1 Shangcheng Road, Yanjiang Subdistrict, Jiangbei New Area, Nanjing, Jiangsu Province, China