Get in Touch

How Can We Help?

You may contact us regarding:

• Wallet dimensions and materials
• Card slots and storage capacity
• Colors, finishes, and product variations
• Order confirmation and payment questions
• Shipping status and tracking information
• Order changes or cancellation requests
• Damaged, defective, or incorrect items
• Returns, exchanges, and refunds
• Privacy and account-related inquiries

Questions About an Existing Order

To help us locate your purchase, please include your order number and the email address used during checkout.

If you are reporting a product issue, please also include a brief description and relevant photographs where possible.

Product Questions

If you need assistance choosing a wallet, please tell us which product you are considering and what features matter most.

Our team can help clarify available product information, including size, material, compartments, and intended use.

Returns & Exchanges

Please contact us before sending merchandise back. Our registered business address is not automatically our return warehouse address.

If your return is approved, customer support will provide the appropriate return instructions and destination.

Business Information

Thank you for shopping with Lurqeno™. We appreciate the opportunity to assist you.