01. Accepted Payment Methods

Available payment methods are displayed during checkout. Payment options may vary depending on your location, currency, device, and payment service provider.

Please select an available payment method and follow the instructions shown during checkout.

02. Secure Checkout

Our Shopify-powered online store uses secure checkout infrastructure and applicable payment service providers to process transactions.

Security measures may include encrypted connections, payment authorization, and fraud-prevention checks.

No online transaction system can guarantee absolute security.

03. Payment Information

Payment-card information is processed through the applicable checkout and payment-processing systems.

Lurqeno™ will not ask customers to send complete payment-card numbers, security codes, or online banking passwords by email.

04. Payment Authorization

Orders may require payment authorization or additional verification before fulfillment.

Your bank, card issuer, or payment provider may decline a transaction or place a temporary authorization hold.

05. Prices & Order Total

Product prices, applicable shipping charges, discounts, and taxes where required are displayed during checkout.

Please review your products, quantities, shipping information, and final order total before submitting payment.

06. Currency & Conversion

The applicable transaction currency is shown during checkout.

Banks or payment providers may apply currency-conversion rates or international transaction fees outside our control.

07. Promotions & Discounts

Valid discount codes should generally be entered before checkout is completed.

Promotions may be subject to expiration dates, product eligibility, minimum order values, usage limits, and other stated conditions.

08. Payment Confirmation

After successfully placing an order, a confirmation is normally sent to the email address provided during checkout.

Please retain your order confirmation for future reference.

09. Declined or Duplicate Charges

If a payment is declined, verify your billing information and contact your bank or payment provider.

If you believe you were charged more than once, contact our customer service team with your order number and a description of the issue.

Do not send complete card or banking credentials by email.

10. Refunds

Approved refunds are generally returned to the original payment method.

Processing and posting times may vary depending on the payment provider.

Please review our Return & Refund Policy.

11. Privacy

Information used during checkout may be processed by Shopify, payment providers, and relevant service providers to complete transactions and prevent fraud.

For additional details, please review our Privacy Policy.

Customer Support & Business Information